User Researcher

3 weeks ago


London, Greater London, United Kingdom DataCareers Full time

**Job Title:** Senior User Experience Researcher

**Location:** Hybrid (with occasional travel to client sites in the UK)

**Salary:** Up to £65,000 per annum

We are seeking a talented SC Cleared User Researcher to join our team at DataCareers. This is a fantastic opportunity to contribute to impactful projects, ensuring services are designed with the user at the forefront.

About the Role:

The successful candidate will work closely with multidisciplinary teams, using their expertise to understand user needs and behaviours, and delivering actionable insights that drive design decisions. This role offers the chance to work on meaningful projects while further developing your skills in a supportive environment.

Key Responsibilities:

  • Plan, design, and execute user research activities, using a variety of qualitative and quantitative methods to gather valuable insights.
  • Translate research findings into user needs, personas, journey maps, service blueprints, and insights reports.
  • Align research aims with broader project goals and strategic objectives.
  • Present findings compellingly to stakeholders, fostering understanding and buy-in.
  • Build and maintain effective relationships with project teams and stakeholders, managing expectations and navigating challenges.
  • Champion user-centred design principles and advocate for users throughout the design process.

**Required Skills and Qualifications:**

  • 3+ years of commercial experience in user research, either as a dedicated User Researcher or as part of a user-centred design or service design team.
  • Proficiency in employing diverse research methods to uncover insights into user behaviours and needs.
  • Ability to link user research findings to a project's objectives and strategic goals.
  • Strong skills in creating and communicating user research artefacts such as user needs, personas, journey maps, and insights reports.
  • Confidence in presenting findings, influencing stakeholders, and managing complex relationships.
  • A proactive, self-starter mindset with a creative and innovative approach.
  • Exceptional communication and presentation skills.

**Benefits:**

  • A competitive salary of up to £65,000 per annum.
  • The opportunity to work on impactful projects with high-profile clients.
  • A collaborative and inclusive work environment.
  • Professional growth and development opportunities.

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