User Research Consultant

3 days ago


London, Greater London, United Kingdom Manchester Digital Full time

We're looking for a Senior User Researcher at Manchester Digital to lead and conduct user research projects aligned with our goals. As a member of our team, you'll work on improving public infrastructure by delivering high-quality research projects end-to-end.

Main responsibilities include leading and conducting user research projects, collaborating with multidisciplinary colleagues, producing impactful insights, advocating for evidence-based decision-making, mentoring junior researchers, and educating teams on research methods.

The ideal candidate will have strong research experience in evaluative and strategic research, using qualitative and quantitative methods, including ethnographic research, usability testing, and desk research. They'll also have proven execution of research projects following best practice, strong analytical skills, ability to distil actionable insights, and experience in educating teams on research methods.

Salary: £60,000 - £80,000 per annum, depending on experience. Benefits include a Civil Service Pension with an employer contribution, flexible hybrid working options, 25 days of annual leave increasing by a day each year up to a maximum of 30 days, an extra day off for The King's birthday, career progression and coaching, and a training budget for personal development.



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