Customer Service Team Member

7 days ago


Chepstow, United Kingdom First Home Improvement Full time
About First Home Improvement

We are a well-established company with a successful Customer Service team. We're looking for motivated individuals to join us and contribute to our growth.

Job Description

The Customer Service Team Member will be responsible for communicating with customers, understanding their needs, and providing solutions. This role is ideal for someone who has experience in customer service or marketing, but we also provide full training so prior experience is not necessary.

Key Responsibilities
  • Communicating Effectively: The Customer Service Team Member will communicate with customers via phone, email, or in-person, ensuring that their needs are met and they receive excellent service.
  • Solving Customer Issues: The team member will listen to customers' concerns, understand their problems, and provide solutions that meet their needs.
Required Skills and Qualifications

The ideal candidate will have:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Basic computer skills, including proficiency in Microsoft Office
  • A positive attitude and a willingness to learn
Benefits

We offer a competitive salary of $40,000 - $60,000 per year, depending on experience. Other benefits include opportunities for career growth and professional development, a supportive team environment, and a comprehensive training program.

Why Choose Us?

At First Home Improvement, we value our employees and strive to create a positive and inclusive work environment. We believe that our team members are our greatest asset, and we invest in their growth and development to ensure their success.


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