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Client Relations Associate

3 weeks ago

Barking, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

About the Role

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We are seeking a Client Relations Associate to join our team at beBee Professionals in Barking, United Kingdom. The successful candidate will have excellent communication skills and the ability to build strong relationships with clients.

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Key Responsibilities

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  • Manage incoming calls, emails, and chat inquiries from clients.">
  • Provide accurate product and service information.">
  • Solve client issues promptly and escalate when necessary.">
  • Process client orders and manage account details.">
  • Maintain records of client interactions and follow-up tasks.">
  • Collaborate with other departments to ensure client satisfaction.">
  • Support administrative tasks as needed.">
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Requirements

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  • Previous experience in customer service is highly desirable.">
  • Excellent communication and problem-solving skills.">
  • Able to handle multiple queries simultaneously while maintaining attention to detail.">
  • Proficient in Microsoft Office and CRM systems.">
  • Able to work independently and as part of a team.">
  • Flexibility to work weekends and varied shifts.">
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Benefits and Compensation

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We offer a competitive salary of approximately £25,000 - £35,000 per annum, depending on experience, along with a range of benefits including a pension scheme, healthcare coverage, training opportunities, and flexible working options.

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If you are passionate about building strong relationships with clients and want to grow your career with a dynamic company, we encourage you to submit your application.