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Ward Clerk

2 months ago


Lincoln, Lincolnshire, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Ward Clerk. This is an exciting opportunity to work in a dynamic and supportive environment, providing excellent patient care and administrative support to our patients and staff.

Key Responsibilities

  • Provide exceptional customer service to patients, visitors, and staff, responding to queries and concerns in a professional and courteous manner.
  • Manage patient records and administrative tasks, ensuring accurate and timely completion of tasks.
  • Communicate effectively with patients, families, and healthcare professionals to ensure seamless care coordination.
  • Assist with data collection and reporting, providing valuable insights to inform patient care and service improvements.
  • Collaborate with the healthcare team to ensure a positive patient experience, promoting a culture of excellence and compassion.

Requirements

  • GCSEs or equivalent in Maths and English
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic IT skills and knowledge of Microsoft Office
  • Previous experience in a customer-facing or administrative role

What We Offer

As a Ward Clerk at United Lincolnshire Hospitals NHS Trust, you will have the opportunity to work in a supportive and dynamic environment, developing your skills and expertise in patient care and administration. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.