Customer Support Services Manager

3 weeks ago


Woking, Surrey, United Kingdom Jobheron Full time

Jobheron, a leading agile workplace technology services company based in Redhill, is seeking an experienced Service Desk Coordinator to join their team. This exciting opportunity offers a chance to work in a dynamic and agile workplace with a competitive salary and excellent benefits.

The successful candidate will have 1-2 years of experience in a customer service or helpdesk role and be confident in the use of Microsoft Office applications. As the interface between the service department and customers, strong communication skills are crucial.

You will be working within the service desk to handle customer queries, manage ticket allocation and closure, and schedule field engineers. With over 35+ years of experience, Jobheron delivers comprehensive hardware, software & managed services to businesses across the UK, guaranteeing unwavering reliability in every aspect of their operations.

The salary for this position is £28,000 - £32,000 per annum, depending on experience. Benefits include attractive salary and benefits, work-life balance with perks like Summer Hours, Christmas Closure, and your Birthday Off, and health cash plan, employee assist programme, and more.



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