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Customer Relationship Coordinator

2 months ago


Slough, Slough, United Kingdom Mars, Incorporated and its Affiliates Full time

Job Title: Customer Relationship Coordinator

Job Summary:

Mars, Incorporated and its Affiliates is seeking a highly skilled Customer Relationship Coordinator to join our team. As a key member of our supply chain organization, you will play a pivotal role in accelerating our journey to win with customers.

Key Responsibilities:

  • Collaborate with the Customer Logistics Collaboration team to deliver customer service excellence measured by leading Supply Chain KPI's: Case-fill, On Time Performance, TAS (Trade Advantage Survey) and LCCs (Logistical Controlled Costs).
  • Create and drive the customer collaboration supply chain roadmap with internal and external stakeholders to deliver differentiated service & solutions for customers at affordable cost.
  • Participate in local S&OP+ forums / feeder meetings representing our strategic customer needs.
  • Build collaborative customer relationships and engage associates to drive high performance collaboration.
  • Develop and implement best-in-class learning and development support for associates, including access to our in-house Mars University.
  • Contribute to an industry competitive salary and benefits package, including company bonus.

About Mars, Incorporated and its Affiliates:

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.