Restaurant Operations Manager

2 months ago


Colchester, Essex, United Kingdom wagamama Full time

About the Role

As an Assistant General Manager at Wagamama, you'll be a key member of our restaurant team, responsible for creating a positive environment for our guests and team members. You'll support the General Manager in driving restaurant performance, developing your team, and delivering exceptional results.

Your Key Responsibilities

  • Lead by example, creating a culture where team members feel valued, cared for, and empowered to deliver exceptional service.
  • Develop and implement strategies to drive sales, manage inventory, and optimize labor costs.
  • Collaborate with the General Manager to set and achieve business objectives, including budgeting and commercial decision-making.
  • Identify and address operational issues, ensuring seamless service delivery and high-quality guest experiences.
  • Coach and develop your team, recognizing and rewarding their achievements and providing opportunities for growth and development.

What We Offer

  • Bonus scheme - up to £3,000 per year
  • Share of tips
  • Free food on shift and 50% discount outside of work
  • Industry-leading family-friendly policy
  • Be the first to experience our brand-new menus
  • Wagamama parties and VIP guest experiences
  • National recognition through our Love Above the Door program

Join Our Team

We're looking for a talented and motivated individual who shares our passion for delivering exceptional service and creating a positive work environment. If you're a natural leader, a problem-solver, and a team player, we'd love to hear from you.



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