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Customer Service Resource Coordinator
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London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...
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London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
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London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
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London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
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Customer Service Engineer
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Customer Service Engineer
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London, Greater London, United Kingdom Service Care Solutions Ltd Full timeJob Title: Apprentice Customer Service EngineerJob Summary:We are seeking a highly skilled and motivated Apprentice Customer Service Engineer to join our team at Service Care Solutions Ltd. As a key member of our field-based team, you will be responsible for the installation, maintenance, and repair of arcade machines across various locations.Key...
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Customer Service Engineer
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London, Greater London, United Kingdom Service Care Solutions Ltd Full timeJob Title: Apprentice Customer Service EngineerAs a key member of our Service Care Solutions Ltd team, you will be responsible for the installation, maintenance, and repair of arcade machines across various locations. This field-based role involves installation, repairing, service, and removal of the full product range.Key Responsibilities:Installation and...
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Customer Service Engineer
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London, Greater London, United Kingdom Service Care Solutions Ltd Full timeJob Title: Apprentice Customer Service EngineerAs a key member of our Service Care Solutions Ltd team, you will be responsible for the installation, maintenance, and repair of arcade machines across various locations. This field-based role involves installation, repairing, service, and removal of the full product range.Key Responsibilities:Installation and...
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Customer Service Engineer
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Customer Service Engineer
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London, Greater London, United Kingdom fish4.co - Jobboard Full timeField Service Engineer - Medical X-Ray SystemsAre you a skilled Field Service Engineer with experience in medical imaging systems? Do you have a passion for delivering exceptional customer service and technical expertise? We have an exciting opportunity for a Field Service Engineer to join our team and work on a range of highly advanced x-ray systems.The...
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Customer Service Engineer
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Customer Service Engineer
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Customer Financial Services Professional
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Customer Service Engineer
2 months ago
We are seeking a highly motivated and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service, installation, breakdown, repair, and calibration of sophisticated laboratory diagnostics systems utilized within pathology departments, NHS laboratories, and clinical chemistry environments.
Key Responsibilities:
- Supporting flow cytometry, cell separation, and diagnostics products located at customer sites.
- Providing technical support and troubleshooting for laboratory diagnostics systems.
- Collaborating with cross-functional teams to resolve complex technical issues.
- Developing and maintaining strong relationships with customers to ensure high levels of customer satisfaction.
Requirements:
- A strong background working in a field service or technical support role, gained within an electronics or electro-mechanical service or technical support background.
- Applications are welcomed from a wide variety of backgrounds including high-value electronics capital equipment, microscopy, cameras, lasers, x-ray security detection, ex-forces (weapons guidance, radar, avionics, or biomedical engineering), medical device, biomedical engineering, pathology laboratory diagnostics, and laboratory devices.
- Qualified to a minimum ONC / HNC level or above in electronics or another relevant technical discipline.
- Impeccable customer service skills and the ability to remain confident in customer-facing environments.
About the Company:
Our client is a leading provider of innovative diagnostic-based laboratory and medical systems to the healthcare sector. They are committed to investment in Research and Development, ensuring they remain a market leader. At the core of their business lie product innovation, excellent customer service, and good people.
This is an exciting opportunity to join a dynamic team and contribute to the success of our client's business.
