Credit Controller

3 days ago


Bury, United Kingdom FDR Full time
Credit Controller Job Description

The Credit Controller is a key role within our finance team, responsible for ensuring that sales customer accounts are managed in accordance with agreed terms.

Key Responsibilities:
  • Issuing monthly statements to customers
  • Managing a portfolio of customer accounts
  • Processing pro-forma accounts and allocating sales receipts
  • Opening new customer accounts and managing the onboarding process
  • Chasing overdue debt and negotiating repayment plans
  • Reviewing customer credit ratings with online credit agencies
  • Providing trade references and maintaining accurate records
  • Communicating with customers via phone, email, and letter
  • Building strong relationships with customers to deliver excellent customer service
  • Creating and managing a stop list and preparing cheques for banking
  • Collaborating with other departments to ensure seamless operations
  • Managing customer credit limits and maintaining accurate notes on the accounts system
  • Assisting with sales overflow calls and undertaking ad-hoc duties
Requirements:
  • Previous experience in credit control or a related field
  • Proficiency in Microsoft Excel and Word
Benefits:
  • Competitive salary of £28,080
  • 31 days holiday, increasing to 35 days after 5 years service
  • Healthcare scheme and pension with company matching contributions
  • Private medical insurance after 12 months service
  • Discretionary annual bonus

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