Museum Assistant

4 days ago


Leeds, Leeds, United Kingdom Cloud Online Recruitment Full time
About the Role

We are seeking a highly motivated and enthusiastic Museum Assistant to join our team at the Royal Armouries in Leeds. As a key member of our visitor services team, you will play a vital role in ensuring that our visitors have an exceptional experience at the museum.

Key Responsibilities
  • Welcome and engage with visitors, providing information about our exhibits and the museum.
  • Patrol galleries to ensure the security of our collection and the safety of our visitors.
  • Support reception duties, responding to visitor enquiries and online feedback.
  • Operate the object handling station, maintaining the safety of both visitors and the collection.
  • Provide support stewarding shows in our performance spaces.
  • Promote commercial areas of the museum, encouraging fundraising and meeting targets.
  • Operate commercial areas, handling money and ensuring the health and safety of visitors and staff.
Requirements
  • GCSE/CSE or equivalent in Maths and English.
  • First Aid experience and training.
  • Customer Service Qualification.
  • Proven experience of working with the public, providing good customer service skills.
  • Experience of active selling and working towards sales targets.
  • Proven experience in delivering talks or tours, or public speaking.
What We Offer
  • Access to the discounted bicycles via Bike2Work scheme.
  • Access to free EAP services via the Employee Assistance Program.
  • Discounted staff car parking.
  • 25% off staff shop.
  • 10% off food in on-site café.
  • Pension scheme with maximum employer contribution of 9%.
  • Access to free online learning.

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