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Customer Service Repair Specialist

2 months ago


Winchester, Hampshire, United Kingdom Ecruit Full time
Customer Service Repairs Advisor

We are seeking a skilled Customer Service Repairs Advisor to join our team at Ecruit. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their repair needs are met with efficiency and professionalism.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and other communication channels.
  • Assess and resolve customer repair issues in a fair and transparent manner.
  • Collaborate with internal teams to ensure seamless repair processes and high-quality customer experiences.
  • Stay up-to-date with product knowledge and repair procedures to provide accurate and informed support.

What We Offer:

  • A competitive salary of £24,702.00 to £26,873.00.
  • A permanent contract with a 37-hour workweek.
  • A dynamic and supportive work environment with opportunities for growth and development.

About Us:

Ecruit is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our customers and clients. We are proud of our commitment to excellence and our passion for making a difference in the lives of our customers.