Customer Service Representative
4 weeks ago
We are working exclusively with a growing Pet Insurance business, near Winchester, who are now looking to add to their Customer Service team. This is a fantastic opportunity to join a business with ambitious plans and a passion for all things pet related.
About the Role:
- Provide exceptional customer service over the phone and via email.
- Work with a team of pet-loving, customer-focused colleagues.
- Based up to 3 days per week in the Hampshire countryside.
- Regulated business with regular, on-going training.
Requirements:
- Minimum 12 months experience in the insurance sector or a previous customer service role.
- Strong rapport-building and customer-focused communication skills.
- Ability to work to agreed service levels and metrics.
What We Offer:
- Salary of £22,300 per annum.
- Hybrid working scheme with 2 days per week working from home.
- 1 in 4 Saturdays 9am-1pm with time off in lieu.
About Us:
CKB Recruitment Ltd is a leading recruitment agency with a passion for helping businesses find the best talent. We are proud to be working exclusively with this growing Pet Insurance business to find their next Customer Service Advisor.
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