Customer Service Operations Assistant

4 weeks ago


Inverness, Highland, United Kingdom DYWICH Full time

As a Digital Support Apprentice at DYWICH, you will be working in a fast-paced environment where no two days are the same. Your primary responsibilities will include dealing with inbound and outbound customer enquiries, handling and resolving customer enquiries or signposting to the correct team, checking ID documents, reviewing video footage of ANPR cameras, deciding whether a contravention has taken place, and negotiating and setting payment plans. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.



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