Care Navigator/Receptionist
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Care Navigator/Receptionist to join our team at Park Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities
- Answer and direct incoming calls to the most relevant service or clinician
- Manage patient appointments, bookings, and cancellations
- Process prescriptions, results, and other administrative tasks
- Provide excellent customer service and communication skills to patients and staff
- Work collaboratively with the Patient Services Manager and other team members to ensure seamless patient care
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in using computer systems, including System One
- Previous experience in a healthcare or administrative role
- Flexibility to work across multiple sites and adapt to changing priorities
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The chance to make a real difference in the lives of our patients
How to Apply
If you are a motivated and organized individual with a passion for delivering exceptional patient care, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
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