Care Navigator/Receptionist

3 weeks ago

Derby, Derby, United Kingdom Park Medical Practice Full time
Job Title: Care Navigator/Receptionist

About the Role:

We are seeking a highly skilled and compassionate Care Navigator/Receptionist to join our team at Park Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:

* Answer and direct incoming calls to the appropriate clinician or service
* Greet and direct patients, visitors, and staff
* Register new patients and temporary visitors
* Process prescriptions, reports, and patient information
* Prepare consulting rooms prior to surgery and tidy rooms after surgery
* Chaperone doctors and nurses as requested
* Assist with clinics and administrative tasks as needed

Requirements:

* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Proficiency in using computer systems, including System One
* Ability to maintain confidentiality and handle sensitive information

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional development and growth
* Collaborative and supportive work environment

How to Apply:

If you are a motivated and compassionate individual with a passion for delivering exceptional patient care, please submit your application, including your resume and a cover letter, to [insert contact information].

Equal Opportunities Employer:

Park Medical Practice is an equal opportunities employer and welcomes applications from diverse candidates.

Rehabilitation of Offenders Act 1994:

This post is exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants must disclose any convictions that are not spent under the Act.

Job Description Agreement:

This job description is intended to provide an outline of key responsibilities only. The post holder may be required to perform other duties commensurate with the position.

Learning and Development:

The post holder will have access to regular training and development opportunities to enhance their skills and knowledge.

Equality and Diversity:

The post holder must cooperate with all policies and procedures designed to ensure equality of employment and respect patient confidentiality at all times.

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