Care Navigator/Receptionist
3 weeks ago
About the Role
We are seeking a highly skilled and compassionate Care Navigator/Receptionist to join our team at Park Medical Practice. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities
- Answer and direct incoming calls to the most relevant service or clinician.
- Provide accurate and timely information to patients and visitors.
- Manage patient records and maintain confidentiality.
- Assist with E-consults and other administrative tasks as required.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Proficiency in using computer systems, including System One.
- Previous experience in a healthcare setting is desirable but not essential.
What We Offer
- A supportive and collaborative team environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
About Us
Park Medical Practice is a large medical practice with multiple sites in Chaddesden, Oakwood, Borrowash, and the University of Derby. We pride ourselves on providing high-quality care to our patients and are committed to delivering exceptional service.
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