Care Navigator/Receptionist

3 weeks ago


Derby, Derby, United Kingdom Park Medical Practice Full time

About the Role

We are seeking a highly skilled and compassionate Care Navigator/Receptionist to join our team at Park Medical Practice. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities

  • Answer and direct incoming calls to the most relevant service or clinician.
  • Provide accurate and timely information to patients and visitors.
  • Manage patient records and maintain confidentiality.
  • Assist with E-consults and other administrative tasks as required.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Proficiency in using computer systems, including System One.
  • Previous experience in a healthcare setting is desirable but not essential.

What We Offer

  • A supportive and collaborative team environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

About Us

Park Medical Practice is a large medical practice with multiple sites in Chaddesden, Oakwood, Borrowash, and the University of Derby. We pride ourselves on providing high-quality care to our patients and are committed to delivering exceptional service.



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