Business Development Manager

3 weeks ago


Northampton, Northamptonshire, United Kingdom World Fuel Services Full time

Job Summary

We are seeking a highly motivated and experienced Business Development Manager to join our team at World Fuel Services. As a Business Development Manager, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our customer base.

Key Responsibilities

  • Develop a robust pipeline of opportunities with prospective new high-profile key accounts to exceed sales quota targets.
  • Responsible for generating new customer business, volume, and gross margin through the application of Company business tools and guidelines, in line with individual, depot, and region budgets.
  • Collaborate with Internal Marketing Department to identify campaigns and target lead profiles for new and existing opportunities.
  • Achieve highest standards in customer excellence and adhere to customer complaints procedures wherever required.
  • Identify lapsed business from company data and re-engage with those customers to regain the opportunity to grow volume and gross margin for the company.
  • Contacts potential customers by phone or face-to-face visits to grow prospects and sales.
  • Successfully manage the transition of new gained accounts into the incumbent team of account managers.
  • Generates market interest and closes sales by executing activities such as projects, surveys, campaigns, teaching, site visits, and promotions.
  • Utilize a variety of video conferencing applications available to successfully conduct customer meetings and account reviews in the absence of face-to-face capability.
  • Responsible for achieving monthly targets and KPIs as set out by the General Manager with specific focus on telephone productivity in order to drive contact rates to our prospective customers.
  • Upsell the full range of company products and services to increase revenue and opportunity, including Energy Procurement/Lubricants/Fuelcards, etc.
  • As a Senior member of the team, you will be expected to nurture the ongoing development of your fellow Business Development colleagues.
  • Willingness to travel regionally or more often.
  • Provide timely designated reports and information as required.
  • Learn all company systems and processes.
  • Work collaboratively with colleagues throughout the WFL UK Ltd business to achieve a greater offering for our customers.
  • Embrace a health and safety-focused culture.
  • Work in tangent with Internal functions in line with Company framework for what constitutes a National/Wholesale opportunity.


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