Dynamics 365 Systems Analyst
4 days ago
Job Summary
Opus Technology is seeking a skilled Dynamics 365 Systems Analyst to join our Service Delivery Team. As a key member of our team, you will be responsible for supporting the improvement of our business efficiency through analysis of internal processes and alignment with Microsoft Dynamics capabilities.
Key Responsibilities
- Provide day-to-day support and administration for MS Dynamics 365 and other business systems
- Ensure the integrity of our business data
- Develop and manage management reporting using CRM dashboards and Power BI
- Participate in user acceptance testing, user training, and development of associated training materials
Requirements
- 3 years of experience as a Systems Analyst with a focus on process optimization
- Experience with Microsoft Dynamics 365 and ability to implement small changes
- Proficiency in creating reports using Power BI, Dashboards, Advanced Find & Report Builder (SSRS)
- Experience working with cross-functional teams, including project management and software development
- Ability to identify and implement process improvements
- Experience in digital transformation change management
- Knowledge of Union Street aBILLity, Hubspot is a plus
What We Offer
- Free daily breakfasts in the office
- Regular company-wide events
- Mental health, financial, and legal support
- Training and development plans
- Pension and life insurance
- Refer a friend scheme (£1,000)
- State-of-the-art offices
- Option to buy and sell holiday
- Employee Dream Ball - Quarterly chance to win £3k towards a dream
Our Culture
We value our culture and our values:
- Work together to win together
- Be brave and think differently
- Own it and never give up
- Strive to be the best
- Stay curious and keep learning
About Opus Technology
Established in 1992, Opus Technology integrates best-of-breed solutions to deliver tailored, managed services to medium and large enterprises nationwide. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a Disability Confident employer and Living Wage accredited.
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