Customer Service Delivery Associate

2 weeks ago


Norwich, Norfolk, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Delivery Driver. As a key member of our delivery team, you will be responsible for delivering excellent customer service while ensuring the safe and timely delivery of customer orders.

Key Responsibilities
  1. Deliver customer orders in a timely and efficient manner, ensuring that all products are delivered in good condition.
  2. Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  3. Ensure that all delivery vehicles are clean, tidy, and fully stocked with products.
  4. Work collaboratively with other team members to achieve delivery targets and provide support as needed.
  5. Comply with all company policies and procedures, including health and safety guidelines.
Requirements
  1. A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
  2. Excellent communication and customer service skills.
  3. Ability to work independently and as part of a team.
  4. Flexibility to work a variety of shifts, including evenings and weekends.
  5. Ability to lift and move packages as required.
What We Offer
  • A competitive hourly rate.
  • Opportunities for career advancement and professional development.
  • A fun and supportive work environment.
  • Access to a range of employee benefits, including discounts and wellbeing programs.
About Us

Tesco is a leading retailer committed to providing excellent customer service and to making a positive impact on our communities. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.



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