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Onboarding Project Manager

1 month ago

Caernarfon, Gwynedd, United Kingdom Rimini Street Full time
About Rimini Street, Inc.

Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. As a leading third-party support provider for Oracle and SAP software, we offer a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software.

Job Summary

We are seeking a highly skilled Onboarding Project Manager to join our team. This is a remote position based in the UK. The successful candidate will be responsible for leading the successful on-time completion of client onboarding projects, developing project plans, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans, and managing all escalations related to these accounts.

Key Responsibilities
  • Develop and drive onboarding project risk mitigation and lead all escalations related to these projects
  • Provide pre-sales client onboarding assistance for the sales organization
  • Ensure onboarding tasks are performed in accordance with ISO processes
  • Manage client communications and escalations during the onboarding process
  • Provide detailed and timely status reporting to internal management teams
  • Assure excellent client satisfaction with the entire onboarding process
  • Secure client reference ability at conclusion of onboarding
Requirements
  • Bachelor's and/or Master's Degree in Business, Finance, Computer Science, or related field, or equivalent experience
  • Project Management certification or equivalent desired
  • SAP or Oracle Implementation and/or technical certifications desired
  • Significant consulting or project management experience working with SAP, Oracle EBS Applications, or Oracle Database solutions, including strong client management experience
  • 5+ years ERP application implementation and/or upgrade project management experience
Why Rimini Street?

We are a company that values innovation, collaboration, and exceptional client service. Our core values, the Four Cs, guide our work and ensure that we deliver the best possible results for our clients. We are committed to creating a diverse and inclusive environment and are proud to be an Equal Employment Opportunity Employer.