Enterprise Onboarding Project Manager

4 weeks ago

Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

About Rimini Street, Inc.

Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. As a leading third-party support provider for Oracle and SAP software, we offer a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software.

We are seeking a highly skilled Onboarding Project Manager to join our team. This is a remote position and can be based anywhere in the UK.

Position Summary

The Onboarding Project Manager will be responsible for assuring the successful onboarding of Rimini Street's top clients across all supported product lines. This includes leading the successful on-time completion of the client onboarding project plan, developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans, and managing all escalations related to these accounts.

The Onboarding Project Manager will also be responsible for managing all executive and project reporting, both with the client and to the Rimini Street internal management teams. Excellent communication skills are required to work with client contacts and project teams.

Essential Duties & Responsibilities

  • Responsible for successful, on-time completion of client onboarding projects
  • Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables
  • Develops and drives onboarding project risk mitigation and leads all escalations related to these projects
  • Provides pre-sales client onboarding assistance for the sales organization
  • Ensures onboarding tasks are performed in accordance with ISO processes
  • Maintains up-to-date project information in Salesforce.com and other systems
  • Manages client communications and escalations during the onboarding process
  • Provides detailed and timely status reporting to internal management teams
  • Assures excellent client satisfaction with the entire onboarding process
  • Secures client reference ability at conclusion of onboarding
  • Identifies and proposes onboarding innovations and improvement opportunities
  • 10% travel expected

Education & Certification

  • Bachelor and/or Master's Degree in Business, Finance, Computer Science, or related field, or equivalent experience
  • Project Management certification or equivalent desired
  • SAP or Oracle Implementation and/or technical certifications desired

Location

  • Remote - UK

Experience

  • Significant consulting or project management experience working with SAP, Oracle EBS Applications, or Oracle Database solutions, including strong client management experience
  • 5+ years ERP application implementation and/or upgrade project management experience
  • Strong analytical and problem-solving skills
  • Excellent organizational, communication, interpersonal, relationship building skills
  • Technical consulting experience preferred

Qualifications & Skills

  • Fluency in English essential
  • Project management
  • Escalation management
  • Negotiation and Objection-Handling skills
  • Strong analytical and problem-solving skills
  • Ability to successfully execute the Onboarding Project Plan with successful results
  • Excellent organizational, communication, interpersonal, relationship building skills
  • Ability to work well in a cross-functional, matrix management environment
  • Expertise using common project management tools: e.g. MS Project, Visio, Excel, and PowerPoint
  • Strong English verbal and written communication skills

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals, and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

  • CompanyWe dream big and innovate boldly.
  • ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration.
  • ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
  • CommunityWe believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

  • Nasdaq-listed under ticker symbol since October 2017
  • Over 5,300 signed clients, including over 180 of the Fortune 500 and Global 100 companies
  • Over 2,000 team members in 23 countries
  • US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here:

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

  • Enterprise Onboarding Project Manager

    3 weeks ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini Street, Inc.Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. The company offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software.We are seeking a...

  • Onboarding Project Manager

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini Street, Inc.Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. As a leading third-party support provider for Oracle and SAP software, we offer a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise...

  • Onboarding Project Manager

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini Street, Inc.Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. As a leading third-party support provider for Oracle and SAP software, we offer a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise...

  • Onboarding Project Manager

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini StreetRimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. The company offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software.We are seeking a highly...

  • Onboarding Project Manager

    3 weeks ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini Street, Inc.Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. As a leading third-party support provider for Oracle and SAP software, we partner with Salesforce and AWS to deliver comprehensive solutions for enterprise applications, databases, and technology software. Our unified solutions...

  • Enterprise Software Support Specialist

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini Street, Inc.Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. As a leading third-party support provider for Oracle and SAP software, the company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect,...

  • Technical Product Manager

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Tealium Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Product Manager to join our Enterprise Product Team at Tealium Inc. As a Technical Product Manager, you will be responsible for driving the strategic vision, roadmap, and execution for system infrastructure underlying Tealium's product suite.Key ResponsibilitiesValidate and define customer opportunities...

  • Technical Product Manager

    3 weeks ago

    Caernarfon, Gwynedd, United Kingdom Tealium Inc. Full time

    About the RoleWe are seeking a seasoned Technical Product Manager to join our Enterprise Product Team at Tealium Inc. As a key member of our team, you will be responsible for driving the strategic vision, roadmap, and execution for system infrastructure underlying our product suite.Key ResponsibilitiesValidate and define customer opportunities through user...

  • Technical Product Manager

    3 weeks ago

    Caernarfon, Gwynedd, United Kingdom Tealium Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Product Manager to join our Enterprise Product Team at Tealium Inc. As a key member of our team, you will be responsible for driving the strategic vision, roadmap, and execution for our system infrastructure underlying our product suite.Key ResponsibilitiesValidate and define customer opportunities...

  • Technical Product Manager

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Tealium Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Product Manager to join our Enterprise Product Team at Tealium Inc. As a key member of our team, you will be responsible for driving the strategic vision, roadmap, and execution for system infrastructure underlying our product suite.Key ResponsibilitiesValidate and define customer opportunities through...

  • Sr. Technical Product Manager

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Tealium Inc. Full time

    Unlock the Power of Customer DataTealium is seeking a seasoned Sr. Technical Product Manager to join our Enterprise Product Team and drive the strategic vision for our customer data infrastructure. As a key member of our product team, you will be responsible for building a robust ecosystem of products that power customer data insights for some of the world's...

  • Project Management Professional

    3 weeks ago

    Caernarfon, Gwynedd, United Kingdom Dŵr Cymru Cyf Full time

    Project Management Graduate We're seeking an enthusiastic Project Management Graduate to join our team! As a Graduate Project Manager, you'll be responsible for the delivery of projects, ensuring they meet statutory, regulatory, and financial outputs. You'll work closely with our operational and asset owner teams to ensure the business meets its objectives....

  • Project Management Graduate Position

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Dŵr Cymru Cyf Full time

    Project Management Graduate RoleWe are seeking a talented and ambitious Project Management Graduate to join our high-performing team. As a Project Management Graduate, you will play a key role in delivering ambitious projects that improve the environment and service to our customers.Key Responsibilities:Deliver projects to ensure completion within statutory,...

  • Project Management Graduate Position

    1 month ago

    Caernarfon, Gwynedd, United Kingdom Dŵr Cymru Cyf Full time

    Project Management Graduate Job DescriptionWe are seeking a talented and ambitious Project Management Graduate to join our high-performing team. As a Project Management Graduate, you will play a key role in delivering our ambitious £1.8 billion 5-year delivery plan, focusing on improving the environment and service to our customers.Key...

  • Project Management Graduate Position

    1 month ago

    Caernarfon, Gwynedd, United Kingdom Dŵr Cymru Cyf Full time

    Project Management Graduate Job DescriptionWe are seeking a talented and ambitious Project Management Graduate to join our high-performing team. As a Project Management Graduate, you will play a key role in delivering our ambitious £1.8 billion 5-year delivery plan, focusing on improving the environment and service to our customers.Key...

  • Project Management Graduate Opportunity

    3 weeks ago

    Caernarfon, Gwynedd, United Kingdom Dŵr Cymru Cyf Full time

    About the RoleWe are seeking a talented Project Management Graduate to join our team at Dŵr Cymru Cyf. As a Project Management Graduate, you will play a key role in delivering projects that improve the environment and service to our customers.Key ResponsibilitiesDeliver projects to ensure completion within statutory, regulatory, and financial outputs of the...

  • Project Management Graduate Opportunity

    4 weeks ago

    Caernarfon, Gwynedd, United Kingdom Dŵr Cymru Cyf Full time

    About the RoleWe are seeking a Project Management Graduate to join our high-performing team. As a Project Management Graduate, you will be accountable for delivering projects to ensure completion within statutory, regulatory, and financial outputs of the business plan.Key ResponsibilitiesDeliver projects to ensure completion within statutory, regulatory, and...

  • Project Management Graduate

    1 week ago

    Caernarfon, Gwynedd, United Kingdom Dŵr Cymru Cyf Full time

    Project Management Graduate OpportunitiesWe are seeking talented graduates to join our team as Project Management Graduates and contribute to the delivery of our ambitious £1.8 billion 5-year delivery plan.About the RoleAs a Project Management Graduate, you will be accountable for the delivery of projects, ensuring completion within statutory, regulatory,...

  • Senior Quantity Surveyor

    3 weeks ago

    Caernarfon, Gwynedd, United Kingdom GTS International Ltd Full time

    Job DescriptionJob Title: Senior Quantity Surveyor / Quantity SurveyorLocation: Snowdonia, North WalesSalary: Competitive package, including car allowance and accommodation providedWe are a major Civil Engineering Group seeking to expand our commercial department with an exciting opportunity for an experienced Senior Quantity Surveyor or Quantity Surveyor....

  • Sales Development Representative

    1 month ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini Street, Inc.Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products, and services. As a leading third-party support provider for Oracle and SAP software, we partner with Salesforce and AWS to deliver comprehensive solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize...