Customer Service and Operations Specialist

5 days ago


Newport, Newport, United Kingdom Flannery Plant Hire (Oval) Ltd. Full time
Role Overview

The Customer Service and Operations Specialist plays a crucial role in ensuring seamless customer experiences. As a key member of the Flannery Plant Hire (Oval) Ltd. team, you will be responsible for providing exceptional customer service and support throughout the hiring process.

Key Responsibilities
  1. Act as the primary point of contact for clients' plant hire needs, ensuring timely and accurate completion of documentation.
  2. Manage and resolve any issues or complaints that arise during the hire period, prioritising client satisfaction.
  3. Develop and maintain relationships with clients, understanding their needs and preferences.
Salary and Benefits

We offer a competitive salary of £40,000 - £50,000 per annum, dependent on experience, plus benefits including professional development opportunities, employee assistance program, and recognition programs for outstanding performance.



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