Customer Relationship Specialist
3 weeks ago
Hadfield Services Limited is seeking a skilled Customer Relationship Specialist to join our team in Burton upon Trent. The successful candidate will be responsible for building strong relationships with customers, managing projects, and communicating effectively with internal teams.
Main Responsibilities
- Customer Relationship Building: Build strong, trust-based relationships with customers, ensuring their needs are met throughout the project lifecycle. Address concerns, provide solutions, and enhance the overall customer experience.
- Project Management System Maintenance: Utilize and maintain the project management system to document updates, track milestones, and ensure information accuracy.
- Collaboration with Internal Teams: Partner with internal stakeholders, including production, design, and quality assurance teams, to ensure alignment with customer requirements.
Key Qualifications
- Education: A Bachelor's degree in a technical discipline is required.
- Experience: Proven experience in account management, project coordination, or a related role, ideally within a manufacturing or production environment.
- Problem-Solving: Detail-oriented, with strong problem-solving skills and the ability to manage multiple priorities simultaneously.
Estimated Salary:
£45,000 - £65,000 per annum
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