Clinical Support Assistant

4 weeks ago


Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Job Summary

Administration Assistant

Band: 2

Hours: Up to hours (permanent)

Location: Leicester Royal Infirmary

Job Responsibilities

As a post holder, you will be supporting the Emergency Department and Emergency Floor in administrative and clerical processes and procedures.

You will work alongside existing admin staff, providing support as required, and be an effective communicator with excellent organizational skills.

The role includes working with senior members of nursing staff and other administration duties as needed.

About Us

Our new strategy aims to provide high-quality care for all, be a great place to work, and foster partnerships for impact.

We value compassion, pride, inclusivity, and teamwork, and strive to reduce avoidable differences in healthcare.

Person Specification

Essential

Good general education to GCSE level or equivalent, including English Grade C

Computer skills and experience in using Microsoft Packages

Customer Service Skills

Desirable

ECDL or equivalent

Previous experience of working in a healthcare environment

Experience of working with the general public on a face-to-face basis and over the telephone

Key Skills

Strong written and oral communication skills

Ability to work as part of a team

Ability to remain calm under pressure

Requirements

Ability to work accurately and pay attention to detail

Ability to demonstrate an understanding of and maintain confidentiality at all times

Understanding of equality and diversity


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