Traffic Operations Manager

2 weeks ago


Boroughbridge, North Yorkshire, United Kingdom Reed Boardall Group Full time
Traffic Team Leader Job Description

We are seeking a highly skilled Traffic Team Leader to join our dynamic team at Reed Boardall Group. As a key member of our traffic desk, you will play a pivotal role in driving our commitment to excellence in transport coordination.

Key Responsibilities:
  • Ensure precise communication with customers, addressing and resolving issues promptly.
  • Oversee driver assignments, dispatching, and delivery/collection allocations, confirming driver availability and next day start times.
  • Manage and confirm claimed hours of drivers for weekly payroll, communicating deductions or adjustments transparently.
  • Conduct thorough "Golden Hour" investigations, collating and acting upon information with relevant departments.
  • Collaborate effectively with other departments and team members, demonstrating strong communication and time management skills.
  • Efficiently manage time and prioritize tasks, handling vehicle maintenance and defect resolution, and adapting to unforeseen situations.
Essential Skills and Qualifications:
  • Knowledge of LGV transport and proficiency in general IT systems and applications within a fast-paced environment.
  • Knowledge and experience with driver hours and EU driver regulations.
  • Ability to handle confidential information with sensitivity and effective communication with internal and external contacts.
Working Hours:

Monday – Friday, 14:00 – 22:00 and Monday – Friday, 00:01 – 08:00.



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