Branch Support Specialist

2 months ago

Airdrie, North Lanarkshire, United Kingdom Saltire - SBD Full time

About the Role:

We are seeking a highly motivated and enthusiastic Branch Assistant to join our team at Saltire - SBD. As a key member of our branch team, you will play a vital role in providing exceptional customer service and supporting the smooth operation of our trade counters.

Key Responsibilities:

  • Work collaboratively with the team to deliver outstanding customer service and achieve branch performance targets.
  • Assist with maintaining high standards within the trade counter area and warehouse, ensuring a safe and efficient working environment.
  • Provide cover in the branch when required, demonstrating flexibility and a can-do attitude.
  • Support the Branch Manager and team in achieving business objectives, including health and safety compliance and multi-drop deliveries.
  • Be competent in using IT systems and have good organisational skills, with the ability to work independently and as part of a team.

Requirements:

  • A friendly and welcoming attitude, with energy and passion for delivering excellent customer service.
  • Previous experience in a driving role would be advantageous, but full training will be provided for the right candidate.
  • A full valid driving license is essential, with a forklift truck license being preferable but not essential.
  • Good organisational skills, IT literacy, and the ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package, including 24 days annual leave and a company pension.
  • The opportunity to work for a dynamic and growing company, with real career prospects for the right individual.
  • Enrolment in the "Lifeworks" scheme, offering discounts at high-street and online retailers, as well as additional benefits.
  • On-the-job and online training, with a focus on developing your skills and knowledge.

Why Join Us:

Saltire - SBD is a vibrant and progressive company that values its people. We offer a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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