Customer Experience Supervisor

1 month ago


Chiswick, Greater London, United Kingdom Page Personnel Sales Full time
Job Profile:

We are looking for a highly motivated and experienced Customer Experience Supervisor to join our team at Page Personnel Sales. The ideal candidate will have a passion for delivering exceptional customer experiences, with a focus on building strong relationships with customers and colleagues alike.

About the Role:

This is an exciting opportunity to work as a Customer Experience Supervisor, overseeing daily operations, managing staff, and driving customer satisfaction. With a competitive salary range of £35,000 - £45,000 per annum, this role offers a great opportunity for career progression and personal development.

Responsibilities:
  • Supervise operational activities on site
  • Manage customer-facing team, including motivation, incentives, and team-building activities
  • Ensure all business compliance needs are met, including health and safety regulations
  • Monitor customer feedback and communicate with relevant parties
  • Support in recruitment, induction, and training of new starters
  • Assist in delivering team meetings and maximize revenue opportunities through up-selling and training
  • Minimize waste and damages, and process them correctly
  • Conduct regular stock counts


Requirements:

To be successful in this Customer Experience Supervisor role, you will need:
  • Similar management experience in the hospitality sector
  • Knowledge of supervisory practices and procedures
  • A positive attitude, flexibility, reliability, and commitment to your work


What's On Offer:

We offer a wonderful working environment, a competitive salary range of £35,000 - £45,000 per annum, and opportunities for career progression and personal development.

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