Customer Experience Supervisor
1 month ago
We are looking for a highly motivated and experienced Customer Experience Supervisor to join our team at Page Personnel Sales. The ideal candidate will have a passion for delivering exceptional customer experiences, with a focus on building strong relationships with customers and colleagues alike.
About the Role:
This is an exciting opportunity to work as a Customer Experience Supervisor, overseeing daily operations, managing staff, and driving customer satisfaction. With a competitive salary range of £35,000 - £45,000 per annum, this role offers a great opportunity for career progression and personal development.
Responsibilities:
- Supervise operational activities on site
- Manage customer-facing team, including motivation, incentives, and team-building activities
- Ensure all business compliance needs are met, including health and safety regulations
- Monitor customer feedback and communicate with relevant parties
- Support in recruitment, induction, and training of new starters
- Assist in delivering team meetings and maximize revenue opportunities through up-selling and training
- Minimize waste and damages, and process them correctly
- Conduct regular stock counts
Requirements:
To be successful in this Customer Experience Supervisor role, you will need:
- Similar management experience in the hospitality sector
- Knowledge of supervisory practices and procedures
- A positive attitude, flexibility, reliability, and commitment to your work
What's On Offer:
We offer a wonderful working environment, a competitive salary range of £35,000 - £45,000 per annum, and opportunities for career progression and personal development.
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