Interim IT Manager
3 weeks ago
Job Summary:
Finatal is seeking an experienced Interim IT Manager to join our team and help establish a robust IT function that supports the growth and operational efficiency of our business.
About the Role:
This pivotal role is responsible for setting up a new IT function, ensuring it aligns with business goals and industry best practices. The successful candidate will work closely with our CTO to develop and oversee a responsive and efficient IT helpdesk, manage ticketing, issue resolution, and customer service excellence.
Key Responsibilities:
- IT Function Setup: Establish a new IT function that supports business growth and operational efficiency.
- Helpdesk Management: Develop and oversee a responsive and efficient IT helpdesk, managing ticketing, issue resolution, and customer service excellence.
- Microsoft 365 Support: Provide support and management of Microsoft 365, ensuring smooth integration, updates, and user support across the organization.
- General IT Support: Oversee general IT support operations, including hardware and software management, network maintenance, and cybersecurity.
- Strategic Input: Provide strategic insights and recommendations for future IT initiatives, policies, and infrastructure improvements.
Requirements:
- Proven experience in IT management roles, particularly in a carve-out or transition environment.
- Strong understanding of IT infrastructure, Microsoft 365, helpdesk management, and general IT support.
- Ability to work in a fast-paced, dynamic environment with a proactive and hands-on approach.
- Excellent problem-solving, communication, and leadership skills.
- Ability to work in a hybrid setup.
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