Head of Digital and IT Operations
1 month ago
We are seeking an experienced IT leader to join our team as a Head of Digital and IT Operations. As a key member of our organization, you will drive transformation in Manufacturing and Supply Chain Management through leveraging ERP (planned: Microsoft Dynamics 365), MES solutions (e.g. electronic batch record management, MasterControl, labelling, serialization), planning and surrounding digital solutions.
About the RoleYou will lead system architecture and lifecycle management (plan, design, implementation, operation), closely collaborate with Business teams, DIT teams, the systems and data architects and partner with vendors to ensure the success of core business goals. This includes liaising with site management to understand and support their IT needs, communicating effectively with regional and global IT teams to align site activities with broader initiatives, and overseeing all IT operations at the site, including infrastructure, applications, and support services.
Main Responsibilities- Drive transformation in Manufacturing and Supply Chain Management through leveraging ERP, MES and surrounding systems such as Serialization Management, LIMS, eMBR and labelling especially for vaccine manufacturing in accordance with business and technology priorities.
- Lead and transform solutions leveraging ERP and surrounding systems such as Planning, especially for Supply Chain Management and CMO management, transportation and ESG topics in accordance with business and technology priorities.
- Collaborate and harmonize with the other Digital & IT (especially the architects) functions to maximize business values while ensuring strategic alignment, compliance, security, and technology standards.
- Plan, execute, and close Digital & IT projects to realize business goals in cooperation with the business/IT functions and partner vendors.
- Take part in or coordinate analyzing, designing, implementing, and testing change requests in cooperation with the business/IT functions and partner vendors.
- Take part in or coordinate resolving escalated incidents in cooperation with the business/IT functions and partner vendors while reporting to the Value Stream Lead and stakeholders in a timely manner.
- Experience managing IT operations in a manufacturing, logistics, or similar environment is a plus.
- Knowledge in the area MES (MasterControl, Labware) and or ERP (Dynamics 365) is essential – you have at least 3 years configuration experience in either at least three ERP submodules (such as master planning, advanced warehouse setup or production control) or within the MES applications in scope.
- PMP or equivalent certification is preferred.
- Experience of implementation, operation and/or maintenance of ERP peripheral systems in Product Supply such as Artwork Management, Serialization Management, MES etc. is also preferred.
The salary for this role is estimated to be around $120,000 - $150,000 per year, depending on experience. Additional benefits include stock options, an employee assistance program, gym membership or fitness allowance, and LinkedIn Learning opportunities. As a valued member of our team, you will have opportunities for growth and development, including training and professional certifications.
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