Retail Excellence Manager

6 days ago


Canterbury, Kent, United Kingdom Heals Full time
About the Job

We're looking for a talented Operations Management Professional to oversee the day-to-day operations of our Heal's Concession in Fenwick, Canterbury.

In this role, you'll be responsible for managing inventory, visual merchandising, and store displays, while ensuring exceptional customer service and a high level of presentation.

The ideal candidate will have a background in operations management, with a focus on delivering excellent customer experiences and driving business results.

Key Responsibilities
  • Manage inventory, visual merchandising, and store displays to maintain a high level of presentation.
  • Lead a team of sales associates to deliver exceptional customer service.
  • Monitor and analyse sales data to identify trends and opportunities for improvement.
What You'll Bring

To succeed in this role, you'll need:

  • A minimum of 2 years of operations management experience.
  • Proven ability to drive business results and improve customer satisfaction.
  • Strong leadership and team management skills.
Salary and Benefits

We offer a competitive salary of £32,000 - £42,000 per annum, depending on experience, plus benefits that include:

  • Opportunities for career advancement.
  • Training and development programs.
  • A comprehensive benefits package.
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