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Ocean Freight Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Innovate Freight Talent Full time
{"Job Opportunity

Innovate Freight Talent is seeking a skilled Ocean Export/Import Operator to join their dedicated Ocean freight team.

As a key member of the team, you will be responsible for ensuring the smooth movement of goods across international waters, providing exceptional support to clients, and maintaining a high level of customer service.

Key Responsibilities:

* Develop and build relationships with customers to ensure a high level of service
* Ensure freight is moved on time with all necessary documentation
* Arrange haulage with shipping lines
* Ensure all freight is invoiced and checked prior to dispatch
* Ensure all relevant documents are on hand as required
* Resolve requests and queries quickly and efficiently
* Communicate with overseas agents, customers, and suppliers in a clear and precise manner
* Use customer ERP and SAP systems as required
* Take ownership of your own training and development to continuously improve and develop

General Skills:

* Industry and operational knowledge of Ocean freight
* Understanding of the importance of attention to detail and its commercial impact
* Ability to work under pressure to meet deadlines
* Strong numerical and commercial skills
* Excellent written and verbal communication skills
* Excellent attention to detail
* Proficiency in computer and office applications (Microsoft Windows and Microsoft Office)
* Proactive, team worker with excellent time management and organization skills
* Enthusiastic, flexible, and self-motivated

Additional Benefits:

* Bonus scheme
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health and wellbeing programme
* On-site parking
* Referral programme
* Store discount

Schedule:

* Monday to Friday

If you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity.