Supervisor of Housekeeping Services

6 days ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time

We are currently seeking a highly motivated and experienced Supervisor of Housekeeping Services to join our team at WGC Ltd.

About the Role:

In this key role, you will be responsible for supervising and coordinating the daily activities of the housekeeping team, ensuring that high standards of cleanliness and customer satisfaction are maintained.

Main Responsibilities:

  • Supervise and coordinate the daily activities of the housekeeping team, including room cleaning, linen supply, and laundry management.
  • Analyze guest data to plan resources and materials required, ensuring that we meet the needs of our guests and exceed their expectations.
  • Maintain strong working relationships with the General Manager, Hotel Team, and suppliers, ensuring that communication is clear and effective.
  • Identify ways to improve Guest Satisfaction and implement changes to achieve this goal.
  • Adhere to Health and Safety Policy and ensure that work areas are kept neat and well-organized.
  • Recruit, train, and manage team performance, ensuring that all staff members are equipped with the necessary skills and knowledge to perform their duties effectively.
  • Deliver and exceed financial targets, managing expenditure and payroll to meet budgets.
  • Participate in training to improve skills and performance, staying up-to-date with industry developments and best practices.

Salary: The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience.



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