Cleaning Services Supervisor Lead

17 hours ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time
Job Title: Cleaning Services Supervisor Lead

We are seeking an experienced and ambitious individual to take on the role of Cleaning Services Supervisor Lead at WGC Ltd. in the UK. This is a fantastic opportunity to grow your career in a dynamic and rewarding industry.

In this position, you will oversee a team of housekeeping staff, managing room cleaning operations and ensuring that all areas of the hotel are maintained to the highest standards. Key responsibilities include:
  1. Enhance productivity and efficiency in room cleaning operations
  2. Analyze guest data to optimize resource allocation and material planning
  3. Maintain strong relationships with stakeholders, including General Managers, Hotel Teams, and suppliers
  4. Identify opportunities to improve Guest Satisfaction
  5. Adhere to Health and Safety policies, ensuring a safe working environment
  6. Recruit, train, manage, and monitor team performance daily/weekly
  7. Deliver and exceed financial targets
  8. Manage expenditure and payroll to achieve budgeted results
  9. Participate in training to enhance skills and performance
  10. Solve routine challenges that arise on the job

About the Salary:
The estimated annual salary for this position is £42,000 - £45,000, which includes a competitive benefits package featuring life insurance, flexible scheduling options, and more. To qualify for this role, you'll need previous experience in a housekeeping environment and a proven track record of delivering exceptional service in a fast-paced setting.

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