Customer Service Associate

5 days ago


Colchester, Essex, United Kingdom Thrifty Car & Van Rental Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at Thrifty Car & Van Rental. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their rental arrangements are handled efficiently and effectively.

Key Responsibilities:

  • Provide exceptional customer service to our customers, both face-to-face and over the telephone.
  • Upsell and promote additional services to customers, resulting in increased revenue and customer satisfaction.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in on-the-job training to develop skills and knowledge in the rental industry.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

Requirements:

  • Previous experience in a customer-facing role, preferably in the rental industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

APCT1_UKTJ



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