Digital Health Solutions Manager

2 weeks ago


London, Greater London, United Kingdom Healthy Full time

About the Company

Healthy.io is a pioneering company in digital health, leveraging smartphone technology to create clinical-grade medical devices. Our products empower faster treatment and improved care for patients worldwide.

We are seeking an experienced Digital Health Solutions Manager to lead our digital wound management service in the UK, supporting clinicians and transforming wound care for patients living with chronic wounds.

The ideal candidate will be a highly organised, personable individual who can adapt quickly to different situations and enjoys helping end users and project leads to get the best use of our product.

This role involves delivering exceptional customer service, working closely with our product and operations team, and identifying opportunities for growth and development within the company.

We offer a competitive salary of £40,000 - £50,000 per annum, commensurate with experience, plus benefits including training and career development opportunities.

Job Description:

  • Project manage deployment of our digital wound management service across different types of client profiles
  • Train the support desk team and training support on all new features and deliver effective, high-quality training
  • Closely monitor user adoption of the service in assigned accounts and identify and escalate risks to service delivery
  • Contribute to the development of processes and utilisation of tools to speed up project mobilisation and meet partner objectives

Requirements:

  • Excellent knowledge of the NHS and experience delivering services to the NHS or driving uptake of a commissioned service in a healthcare setting
  • Target driven and organised, with excellent written and verbal communication skills
  • Energetic, flexible, and adaptive, able to roll up your sleeves and learn on the job


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