Retail Store Director

3 weeks ago


Cleethorpes, North East Lincolnshire, United Kingdom AF Blakemore & Son Ltd Full time

Role Overview:

We are seeking an experienced Retail Store Director to lead our award-winning Hardy's Road SPAR store in Cleethorpes. As a dynamic leader, you will be responsible for driving sales growth, enhancing customer experiences, and fostering a positive work environment.

About the Role:

This is an exciting opportunity for a results-driven individual with a passion for retail to join our team as a Retail Store Director. You will be responsible for managing day-to-day operations, including inventory management, merchandising, and stock control. A key aspect of this role is building and maintaining strong relationships with customers, understanding their needs, and implementing strategies to enhance satisfaction and loyalty.

Key Responsibilities:

  • Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.
  • Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store.
  • Celebrate colleague successes.
  • Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.
  • Implement and uphold visual merchandising standards to enhance the overall shopping experience.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Implement customer service strategies to enhance satisfaction and loyalty.
  • Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.
  • Analyse sales reports and trends to identify opportunities for improvement.
  • Actively participate in local community events and initiatives to strengthen the store's ties with the community.
  • Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.

Requirements:

  • Proven experience in retail management, with a track record of success in achieving sales targets.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
  • Excellent communication skills and the ability to build positive relationships with customers and the local community.
  • Knowledge of retail operations, including inventory management and merchandising.
  • Ability to analyse data and make informed decisions to drive business performance.

What We Offer:

  • Salary: £30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800.
  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
  • Cycle to work scheme.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding Training & Development opportunities.
  • Gain hands-on experience in a high volume, fast-paced environment.
  • Enhanced Maternity & Paternity pay packages.
  • Flexible working hours opportunity.
  • Excellent additional benefits package, including Early access to your pay through 'EarlyPay', 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items, 10% Staff Discount on ambient products, Wellbeing support – access to emotional support, counselling, legal and financial advice, Company Pension Scheme, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, NEST pension scheme, Extra Holiday - Purchase Scheme, Long Service Awards.


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