Retail Operations Manager
3 days ago
We are seeking an exceptional Retail Operations Manager to join our team in Castleford, supporting the growth and expansion of Flannels.
The ideal candidate will have a strong clientele background, with a solid database of personal contacts and clients. Previous retail experience within the premium sector is preferred.
This role offers a competitive salary of £40,000 - £55,000 per annum, depending on experience, plus additional bonuses and benefits.
Job Description:- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
- Drive and deliver KPI's
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
- You should have excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can-do attitude
- Passion for fashion retail
- Competitive salary of £40,000 - £55,000 per annum, depending on experience
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Fearless1000 Incentive Scheme
- Wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
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