Senior Retail Operations Manager

2 days ago


Castleford, Wakefield, United Kingdom Flannels Full time
Job Opportunity at Flannels

Flannels, the luxury fashion destination for men and women, is seeking a highly skilled Assistant Store Manager to join our team in Castleford. This exciting role offers an exceptional opportunity to work with a prestigious brand and drive sales growth in a newly opened store.

About Flannels

We are a leading luxury fashion retailer, offering an edit of over 200 brands from established international designers to contemporary labels. Our stores provide an elegant shopping experience, ensuring that nothing detracts from the brands we represent.

To continue our expansion, we require a talented Assistant Store Manager who can deliver exceptional results and motivate their team to achieve high sales targets.


Salary and Benefits

This role comes with a competitive salary package, including:

  • A salary of £30,000 - £40,000 per annum, depending on experience
  • A commission-led bonus structure across a wide range of products
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • A 28-day holiday entitlement

Job Description

The successful candidate will be responsible for:

  1. Maximising turnover to exceed required targets and identifying opportunities to continually improve performance
  2. Managing and motivating the performance of the team to ensure sales targets are met and exceeded
  3. Being a strong presence on the shop floor to drive sales both personally and through the team
  4. Ensuring exceptional customer service is delivered at all times
  5. Maintaining an awareness of current and market trends, understanding forthcoming customer promotions, and monitoring local competitors
  6. Driving and delivering KPIs

Requirements

We are looking for a candidate with:

  • A strong clientele background, with a solid database of personal contacts and clients
  • Previous retail experience within the premium sector is preferred
  • Exceptional people management skills, with the ability to lead and motivate a team
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills, with the ability to interpret financial and sales data
  • A high level of brand awareness and product knowledge

Personal Qualities

We value candidates with:

  • A high level of personal energy to drive projects to completion
  • Confident and assertive approach
  • Positive and enthusiastic attitude with a 'can-do' mindset
  • Passion for fashion retail
  • Professional manner at all times


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