Night Relief Support Worker

2 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Riverside Full time

About the Role

We are seeking a skilled and compassionate Relief Worker to join our team at Riverside. As a Relief Worker, you will provide high-quality support to our customers, promoting their dignity and well-being in a safe and appropriate environment.

Key Responsibilities

  • Assist in the planning and delivery of personalized support and move-on plans for customers.
  • Understand the risk management process and assist the team in organizing and undertaking regular reviews of support and risk.
  • Inspire and motivate customers to meet agreed outcomes and develop life skills.
  • Assist customers with day-to-day support and tenancy-related matters.
  • Assist the team in identifying and promoting opportunities for employment, education, and training, and support customers to access them.
  • Signpost customers to appropriate external support services, such as food banks and other community resources.
  • Support customers to be 'tenancy ready,' enabling successful move-on.
  • Support customers to be financially independent through budgeting plans and maximizing income.
  • Support and monitor customers' healthcare needs, ensuring appropriate contact with healthcare professionals.
  • Empower customers to move towards self-management of their medication by following Riverside's medication procedure.
  • Maintain and update clear, accurate, and strengths-based records on the appropriate digital platform.
  • Assist in the promotion of customer involvement and consultation.
  • Assist with the delivery of a range of group work sessions.

Requirements

  • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
  • Experience of working in a team and communicating positively with other people.
  • Experience of being able to organize tasks and plan accordingly while dealing with people.
  • A team player with a caring, empathetic, flexible, and resilient, can-do attitude.
  • Able to use initiative and have confidence to make decisions.
  • Basic administrative and IT skills to maintain records.

What We Offer

  • Competitive pay and generous pension.
  • Investment in your learning, personal development, and technology.
  • A wide range of benefits.

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification), they will be guaranteed an interview.

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