Administrative Support Coordinator

2 weeks ago


Bradford, Bradford, United Kingdom Bradford Council Full time

Job Summary:

We are seeking a highly organized and detail-oriented Business Support Officer to join our team at Bradford Council. The successful candidate will provide administrative support assistance as and when required, general office duties, including the use of Microsoft Office packages, CIVICA & Capita ONE systems for data entry, front line customer contact providing exceptional customer service, dealing with confidential information, updating electronic diaries, taking meeting minutes, Word processing, have the ability to process data on to complex spreadsheet, process sales invoice and credit notes and have the ability to deal with customer queries regarding calculations, raise purchase orders on SAP and deal with vendor queries.

Key Responsibilities:

  • Provide administrative support assistance as and when required.
  • General office duties, including the use of Microsoft Office packages, CIVICA & Capita ONE systems for data entry.
  • Front line customer contact providing exceptional customer service.
  • Dealing with confidential information, updating electronic diaries, taking meeting minutes, Word processing.
  • Have the ability to process data on to complex spreadsheet, process sales invoice and credit notes.
  • Have the ability to deal with customer queries regarding calculations, raise purchase orders on SAP and deal with vendor queries.

Requirements:

  • Be a team player and have a flexible approach to the role.
  • Be able to work on their own initiative.
  • Have excellent organisational skills and be able to deal with conflicting demands.
  • Be able to communicate verbally and in writing with a wide range of people.
  • Have experience of working in a busy office, working to deadlines, organising own workload and prioritise accordingly. Also be able to work at home effectively and efficiently.
  • Work proactively with key staff and managers to provide an interface between services, members of the public, other public sector bodies and external agencies.
  • Have the highest standards of customer care and professionalism.
  • Be able to deal with and resolve requests for advice/help.

About the Role:

This is an exciting opportunity to join our team at Bradford Council and contribute to the delivery of our services. The successful candidate will have the opportunity to work with a wide range of stakeholders, including members of the public, other public sector bodies and external agencies.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and career progression. We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates from diverse backgrounds.



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