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Retail Catering Team Leader Position
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Retail Catering Team Leader Position
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Southampton, Southampton, United Kingdom Serco Full timeRetail Catering Team Leader PositionWe are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at Serco - University Hospitals Southampton. The successful candidate will be responsible for supervising the Retail & Hospitality Catering service, including team management, financial performance, food safety, staff training, and...
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Retail Catering Team Leader Position
4 weeks ago
Southampton, Southampton, United Kingdom Serco Full timeJob Title: Retail Catering Team LeaderWe are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at Serco - University Hospitals Southampton. As a key member of our Retail and Catering Team, you will be responsible for supervising the Retail & Hospitality Catering service, including team management, financial performance,...
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Southampton, Southampton, United Kingdom Serco Full timeJob Title: Retail Catering Team LeaderWe are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at Serco - University Hospitals Southampton. As a key member of our Retail and Catering Team, you will be responsible for supervising the Retail & Hospitality Catering service, including team management, financial performance,...
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Retail Catering Team Leader Position
4 weeks ago
Southampton, Southampton, United Kingdom Serco Full timeJob Title: Retail Catering Team LeaderWe are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at Serco - University Hospitals Southampton. As a key member of our Retail and Catering Team, you will be responsible for supervising the Retail & Hospitality Catering service, including team management, financial performance,...
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Retail Catering Team Leader Position
4 weeks ago
Southampton, Southampton, United Kingdom Serco Full timeJob Title: Retail Catering Team LeaderWe are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at Serco - University Hospitals Southampton. As a key member of our Retail and Catering Team, you will be responsible for supervising the Retail & Hospitality Catering service, including team management, financial performance,...
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Retail Catering Team Leader Position
1 month ago
Southampton, Southampton, United Kingdom Serco Full timeJob Title: Retail Catering Team LeaderWe are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at Serco - University Hospitals Southampton. As a key member of our Retail and Catering Team, you will be responsible for supervising the Retail & Hospitality Catering service, including team management, financial performance,...
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Retail Catering Team Leader
5 days ago
Southampton, Southampton, United Kingdom Serco Full timeAbout the RoleThe Retail Catering Team Leader position is available at Serco University Hospitals Southampton.Main ResponsibilitiesSupervising the Retail and Hospitality Catering service, including team management, financial performance, food safety, staff training, and brand standards.Developing the retail catering offering, including new concepts and...
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Retail Catering Team Leader
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Retail Catering Team Leader Position
2 months ago
We are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at Serco - University Hospitals Southampton. As a key member of our Retail and Catering Team, you will be responsible for supervising the Retail & Hospitality Catering service, including team management, financial performance, food safety, staff training, and brand standards.
Main Responsibilities:- Ensure all areas are staffed with the appropriate catering staff.
- Develop and improve the retail units, hospitality, and vending services.
- Ensure compliance with the Food Safety Management System (FSMS) and maintain appropriate records.
- Monitor and control hospitality/vending to other departments and maintain records.
- Monitor and control wastage to agreed levels and maintain records.
- Control staffing levels and maintain annual leave, sickness, and absence records.
- Liaise with the Estates Department to ensure fabric, plant, and equipment are maintained in a safe manner.
- Receive, store, and display all stores materials, ensuring quality and correct amounts.
- Supervise the day-to-day catering support facility and ensure staffing levels and implemented controls are monitored and recorded.
- Provide appropriate staffing levels and skill mix to ensure a cost-effective service.
- Ensure all statutory training is afforded to staff and maintain necessary records.
- Record catering staff annual leave and carry out return to work interviews.
- Ensure staff understand their duties, are trained to carry them out efficiently, and are knowledgeable about menu, portion size, and presentation.
- Experience in EPOS till systems, opening and closing, cashing up (desirable).
- Good verbal and written communication skills to communicate with colleagues, patients, visitors, trust staff, and customers.
- Good customer care skills to communicate with customers and increase retail spend.
- Able to work to agreed standards and follow work instructions.
- Flexibility to respond to changing demands.
- Empathetic to support patients.
- Efficient and organized to respond to work activities in a timely manner.
- Level 3 Allergen Awareness Certification (desirable).
- Level 3 HACCP Certification (desirable).
- On-the-floor catering experience and personal development, preferably in a retail environment.
- Staff management experience, involvement, and working with quality and monitoring systems (desirable).
- Experience in the use of EPOS systems.
- Up to 6% contributory pension scheme.
- Days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family.
- Access to a huge range of discounts and exclusive deals.
- A fantastic culture and supportive team.
- Company discounts.
- Interesting and enjoyable work.
- Committed to professional and personal development.