Duty Manager

4 weeks ago


London, Greater London, United Kingdom Love Recruitment Limited Full time

We are looking for a highly motivated Duty Manager - Luxury Spa Experience to join our team at Love Recruitment Limited. As the successful candidate, you will be responsible for delivering exceptional customer service, promoting a thriving community within the spa, and overseeing the day-to-day running of the facility. You will also be responsible for leading the delivery of group exercise classes, personal training, and other services, as well as actively seeking new clients and opportunities to grow your personal training and/or massage client base.

The role involves:

  • Delivering exceptional customer service to residents and guests, ensuring a high level of satisfaction.
  • Promoting a thriving community within the spa, fostering a positive atmosphere.
  • Overseeing the day-to-day running of the spa, including opening and closing procedures, group exercise classes, personal training, and other services.
  • Actively seeking new clients and opportunities to grow your personal training and/or massage client base.
  • Working closely with the wider residential estate team to provide a first-class resident experience.

Requirements:

  • REPs Level 3 (Level 2 will be considered)
  • A high level of self-motivation and ability to work with minimal supervision
  • Excellent interpersonal skills
  • Previous experience within the luxury gym/spa/hotel markets

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced, dynamic environment. The estimated salary for this role is £15 per hour.



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