Customer Service Associate
3 weeks ago
Job Summary:
We are seeking a skilled and enthusiastic Store Assistant to join our team at Waitrose & Partners. As a key member of our supermarket team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Process transactions accurately and efficiently, handling cash and card payments according to set procedures.
- Restock shelves and maintain a clean and organized store environment, adhering to health and safety standards.
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service.
Requirements:
- Previous experience in a retail or customer-facing role is desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to work varied hours, including early starts, late finishes, evenings, and weekends.
What We Offer:
- A competitive hourly rate of £11.55.
- Opportunities for career development and progression within the John Lewis Partnership.
- A range of benefits, including staff discount, subsidised food, and access to exclusive Partnership hotels.
At the John Lewis Partnership, we value diversity and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and able to contribute their best work.
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