Customer Service Associate

3 weeks ago


Beaconsfield, Buckinghamshire, United Kingdom John Lewis Partnership Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service and respond to customer queries in a professional and courteous manner.
  • Process transactions accurately and efficiently, handling cash and card payments according to set procedures.
  • Restock shelves and maintain a clean and organized store environment, adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.

Requirements:

  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work flexibly, including evenings and weekends.
  • Basic math skills and accuracy when handling cash and card transactions.

What We Offer:

  • A competitive hourly rate of £11.55.
  • A range of benefits, including staff discount and access to exclusive Partnership hotels.
  • Opportunities for career development and progression within the Partnership.

At the John Lewis Partnership, we value diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees.



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