Customer Service Representative for Food Manufacturing

2 weeks ago


Slough, Slough, United Kingdom Recra Consulting Full time
About the Role

We are seeking a skilled Customer Service Administrator to join our vibrant customer service team. As a key player, you will be the voice of ensuring that valued customers receive unparalleled support and assistance.

Key Responsibilities
  • Handle inquiries and resolve issues promptly
  • Nurture positive relationships with clients through exceptional communication skills
  • Manage orders across UK sites and liaise with commercial teams on pricing, minimum order quantities, and logistics
  • Manage and improve pricing; quotation/price files
Requirements
  1. Previous experience in customer service, preferably in a similar industry
  2. Strong organizational abilities and attention to detail
  3. Exceptional communication skills and a friendly demeanor
  4. Proficiency in handling customer inquiries and addressing concerns promptly
  5. Ability to thrive in a collaborative team setting
Desirable Skills
  • Experience in the food industry
  • Experience of working with an ERP system
Working Conditions

This is a full-time position, Monday to Friday.

About Us

Our client offers a flavorful work environment, career growth opportunities, and the chance to be part of a passionate team dedicated to producing delicious products that tantalize taste buds worldwide. We value your contributions and offer a competitive salary and benefits package.

Salary: £35,000 - £40,000 per annum based on experience, depending on qualifications and performance.



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