Customer Service Representative for Food Manufacturing
2 weeks ago
We are seeking a skilled Customer Service Administrator to join our vibrant customer service team. As a key player, you will be the voice of ensuring that valued customers receive unparalleled support and assistance.
Key Responsibilities- Handle inquiries and resolve issues promptly
- Nurture positive relationships with clients through exceptional communication skills
- Manage orders across UK sites and liaise with commercial teams on pricing, minimum order quantities, and logistics
- Manage and improve pricing; quotation/price files
- Previous experience in customer service, preferably in a similar industry
- Strong organizational abilities and attention to detail
- Exceptional communication skills and a friendly demeanor
- Proficiency in handling customer inquiries and addressing concerns promptly
- Ability to thrive in a collaborative team setting
- Experience in the food industry
- Experience of working with an ERP system
This is a full-time position, Monday to Friday.
About UsOur client offers a flavorful work environment, career growth opportunities, and the chance to be part of a passionate team dedicated to producing delicious products that tantalize taste buds worldwide. We value your contributions and offer a competitive salary and benefits package.
Salary: £35,000 - £40,000 per annum based on experience, depending on qualifications and performance.
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