Technical Service Representative

14 hours ago


Slough, Slough, United Kingdom Orion Electrotech Manufacturing Careers Full time

Orion Electrotech Manufacturing Careers is seeking a Technical Service Representative to join their team.

Job Description

The successful candidate will assess damaged products, generate technical reports, and provide cost estimates to support outstanding customer service.

Main Responsibilities:
  • Evaluate returned products for repair or replacement based on pre-defined damage classifications.
  • Create detailed technical reports for customers using digital tools and databases.
  • Communicate with customers regarding technical issues, both verbally and in writing.
  • Perform minor instrument repairs when required.
  • Participate in physical stock counts and assist with stock room operations.
  • Work closely with the Service Manager and Technical Services team to deliver exceptional after-sales support.

The ideal candidate will have previous experience in a service or repair role and strong communication skills, including written, verbal, and listening abilities.

The salary for this role is £32,000 - £35,000 per annum (DOE).



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