Fujifilm Business Innovation Specialist

7 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Fujifilm UK Full time
Company Overview

Fujifilm UK is a leading company in the printing industry, expanding its product and service offering through Fujifilm Business Innovation.

This innovative approach aims to improve customers' workflows, advance business communication environments, and streamline operations using cutting-edge technologies like AI, IoT, and cloud services.

About the Role

The Technical Development Specialist is a unique role that provides advanced technical support to Partners and Authorised Service Providers for Multi Functional Devices (MFD's).

As a service specialist, this position will support the growth and development of partner service organisations while delivering technical training to the partner community.

Responsibilities
  • Provide technical support as a specialist for MFD/Printers.
  • Develop strong diagnostic skills for efficient resolution of technical customer problems.
  • Stay up-to-date with various Operating Systems and Office Software, Network Technologies.
  • Sustain extensive experience in supporting and resolving customer issues and queries.
  • Deliver technical product training to different audiences.
  • Build confidence with colleagues and customers.
  • Show tenacity and determination when working under pressure.
  • Maintain a full UK Driving License.
Estimated Salary: £45,000 - £60,000 per annum

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