Technical Support and Training Expert

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Fujifilm UK Full time
About Fujifilm UK

Fujifilm UK is an exciting company that offers a new opportunity in the printing industry.

We are looking for a skilled professional to join our team as a Technical Development Specialist.

Job Description

This role will provide advanced technical support to Partners and Authorised Service Providers for our Multi Functional Devices (MFD's).

As a service specialist, you will support the growth and development of partner service organisations while delivering technical training to the partner community.

Key Responsibilities
  1. Deliver technical support as a specialist for MFD/Printers.
  2. Use your analytical skills to resolve technical customer problems efficiently.
  3. Stay knowledgeable about various Operating Systems and Office Software, Network Technologies.
  4. Utilise your experience in supporting and resolving customer issues and queries.
  5. Train partners on our products and services.
  6. Become a trusted advisor for both colleagues and customers.
  7. Show resilience and determination when working under pressure.
  8. Possess a full UK Driving License.
Compensation: £50,000 - £70,000 per year

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