Technical Service Expert

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Getting In Limited Full time
Job Description

We are seeking a highly skilled Technical Service Expert to join our team. As a Britvic Technical Service Apprentice, you will be responsible for providing exceptional customer service at various business premises across the UK.

You will install, diagnose and repair Britvic and Aqua Libra dispense equipment, educate customers on food hygiene responsibilities, and work within a strict code of conduct and adherence to all health & safety requirements.

This role offers a unique opportunity to develop your skills and knowledge in the drinks industry, with comprehensive training provided by Wolverhampton College and ongoing support from Britvic.

You will learn through a combination of study for the L3 Drinks Dispense Technician qualification, Britvic training, and applying your knowledge in real-world practice on the job.

Key Responsibilities
  • Providing in-person customer service at various business premises
  • Installing, diagnosing and repairing Britvic and Aqua Libra dispense equipment
  • Educating customers on food hygiene responsibilities
  • Working within a strict code of conduct and adherence to health & safety requirements

Salary: £25,000 - £30,000 per annum (dependent on location)

Requirements
  • A logical approach to solving problems
  • Ability to build great relationships through customer service
  • Curiosity to learn and commitment to study for the Level 3 qualification
  • Competent IT skills


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